The last 2 weeks in list-format:
Chronic indigestion/gastric reflux - a day off work
3 visits to GP in one week re above
Diane's house party
No jazz cafe but 'The Divorce' instead (crap film)
One jog last week due to illness and bad weather
Live on Spanish lines but no calls, handled a few emails
New hire training - brilliant
Volunteeres to help with next team quarterly
Helping Ollie with scorebaord for initiatives competition
Usual Ops and knowledge & advocacy meetings
Cheese and wine night at North Terrace (Intsoc)
Black Swan and Hoko-10 with Andrea and housemates/colleagues
Lunch with new chums from training
No Leeds and London due to illness
Ill with Flu for last 5 days!
Wednesday, February 18, 2009
Ill.....and ill again!
Was ill off work the Friday before last with chronic indigestion/gastric reflux. On the Sat eve, went to a house party at Diane's on Claremont road and then was going to go the LBS/Swing social at the Jazz cafe but went home and watchend The Divorce with Anna and Jo.
On the Monday morning, I had a blood test at 8.15 re the gastric reflux, then had a manic day at work before popping to Tesco off the coast road briefly after work. On Tuesday, it was another busy day, with some training for the Spanish lines, as I went live for Spain Weds and Friday last week, but no one rang me!!!! Answered about 10 emails. In the eve had a stress about whether or not to go down to Leeds and London this week (I haven't, cos have had flu again!)
So Wednesday I was at work by half 7! Stayed until half 4 (non-UK line hours are 8-4) and I recorded a message re the lines being closed on Thursday for training purposes. Weds night I went to the Intsoc cheese and wine night at the North Terrace, Thursday I had my new hire training, which was a series of presentations and team-building activities. The oontact centre closed at lunch time because of bad weather, but we stayed in training until half 3. Got to have lunch with people outside of Iams, for once!
Had 2 meetings on the Weds (ops and knowledge & advocacy) and have been asked to help Ollie make a scoreboard for the initiatives competition he's set up. Have volunteered to help with organising something for the next team quarterly. Only managed one jog last week, because of illness and bad weather, can now run over 3 miles now.
Friday I was busy catching up on what I'd missed due to training on the Thurs, went to the Black Swan and to Hoko-10 in the eve, got back at 3am ish on Sat, and have been ill with the flu ever since! Managed a brief walk to Heaton Perk for some food and fresh air yesterday afternoon, but that is it. Have read and slept lots. Back to work tomo, will probs be loads to catch up on. Was meant to be on holiday yesterday and today, but Clare has v kindly transferred it to March.
On the Monday morning, I had a blood test at 8.15 re the gastric reflux, then had a manic day at work before popping to Tesco off the coast road briefly after work. On Tuesday, it was another busy day, with some training for the Spanish lines, as I went live for Spain Weds and Friday last week, but no one rang me!!!! Answered about 10 emails. In the eve had a stress about whether or not to go down to Leeds and London this week (I haven't, cos have had flu again!)
So Wednesday I was at work by half 7! Stayed until half 4 (non-UK line hours are 8-4) and I recorded a message re the lines being closed on Thursday for training purposes. Weds night I went to the Intsoc cheese and wine night at the North Terrace, Thursday I had my new hire training, which was a series of presentations and team-building activities. The oontact centre closed at lunch time because of bad weather, but we stayed in training until half 3. Got to have lunch with people outside of Iams, for once!
Had 2 meetings on the Weds (ops and knowledge & advocacy) and have been asked to help Ollie make a scoreboard for the initiatives competition he's set up. Have volunteered to help with organising something for the next team quarterly. Only managed one jog last week, because of illness and bad weather, can now run over 3 miles now.
Friday I was busy catching up on what I'd missed due to training on the Thurs, went to the Black Swan and to Hoko-10 in the eve, got back at 3am ish on Sat, and have been ill with the flu ever since! Managed a brief walk to Heaton Perk for some food and fresh air yesterday afternoon, but that is it. Have read and slept lots. Back to work tomo, will probs be loads to catch up on. Was meant to be on holiday yesterday and today, but Clare has v kindly transferred it to March.
Thursday, February 5, 2009
First team quarterly
Had my first team quarterly meeting today, which meant the whole day off the phones! Kicked off with people bingo, then had a business update from Carl, followed by 'living the brand' - a series of presentations/activities about the psychology behind marketing and how consumers choose a particular brand, how consumer experience is the make or break of it, and how we would brand ourselves as individuals.
We went for a brisk team walk over an extended lunchbreak (as had to be in half an hour earlier than normal) and had a presentation on the art of communication (how our personality affects our communication skills) and then Carl gave a little presentation on salary/ratings and promotion criteria. There was a 'radiation' team challenge (complicated!) and it ended with an awards 'ceremony'. Mine was the Give It A Go Oscar.
Last Friday we had our cheese and wine evening, and Saturday Mary and Vik were up and we surprised Mary with an early birthday party. Sunday, I went to Castle Leazes for the LBS 'technique' workshop (didn't do a lot). Tuesday night, I went to Bar Beyond for salsa (and even the classes at Castle Leazes beforehand), last night I was meant to be going to the Intsoc social at Nancys but locked myself out the house and went to Anna's STAR talk instead (Student Action for Refugees) a society of which she is currently President. Tonight was going to go to LBS but have an awful stomach ache. Tomorrow night, is a work pub crawl round Whitley Bay! Oh, and last Saturday during the day, we cooked and ate at Linda's house in Seaton Sluice(another work social).
We went for a brisk team walk over an extended lunchbreak (as had to be in half an hour earlier than normal) and had a presentation on the art of communication (how our personality affects our communication skills) and then Carl gave a little presentation on salary/ratings and promotion criteria. There was a 'radiation' team challenge (complicated!) and it ended with an awards 'ceremony'. Mine was the Give It A Go Oscar.
Last Friday we had our cheese and wine evening, and Saturday Mary and Vik were up and we surprised Mary with an early birthday party. Sunday, I went to Castle Leazes for the LBS 'technique' workshop (didn't do a lot). Tuesday night, I went to Bar Beyond for salsa (and even the classes at Castle Leazes beforehand), last night I was meant to be going to the Intsoc social at Nancys but locked myself out the house and went to Anna's STAR talk instead (Student Action for Refugees) a society of which she is currently President. Tonight was going to go to LBS but have an awful stomach ache. Tomorrow night, is a work pub crawl round Whitley Bay! Oh, and last Saturday during the day, we cooked and ate at Linda's house in Seaton Sluice(another work social).
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